IPFone Hospitality Solutions
Effortless PMS and PBX integration for enhanced guest experiences.
IPFone Hospitality provides seamless integration with your property management system (PMS) and PBX, ensuring smooth guest experiences. From managing room status updates to personalized wake-up greetings, our Edge ESB platform simplifies operations, automating essential tasks like billing, minibar tracking, and voicemail management.
PMS Integration
Powerful Integration with Leading PMS Systems
Our Edge Enterprise Service Bus (Edge ESB) securely connects with over 50 PMS systems, providing a unified platform for managing guest services. It automates everything from room status updates to personalized call billing, making guest management efficient and cost-effective.
Supports integration with major PMS systems.
Automates room status updates and guest billing.
Delivers guest-centric services and messaging.
PBX Telemanagement
Complete PBX Control from Anywhere
Manage your property’s PBX with ease through our centralized platform. IPFone Hospitality integrates with multiple hospitality systems, providing ultimate control over guest phone services, voicemails, and more.
Centralized PBX control through web and mobile apps.
Seamless integration with PMS and voicemail systems.
Manage wake-up calls, voicemail boxes, and room moves.
Minibar Integration
Automated Minibar Charge Posting
Track minibar usage in real-time with IPFone Hospitality’s integration. Charges are automatically posted to the guest’s folio, ensuring accurate billing and providing detailed consumption reports through our portal.
Key Highlights
Real-time minibar tracking.
Automatic posting to guest folios.
Detailed consumption reporting.
Wake-up Features
Enhance Guest Experience with Custom Wake-up Calls
Reduce costs and improve guest satisfaction with our fully customizable wake-up system. From group scheduling to personalized messages, we provide a reliable and green alternative to traditional wake-up call methods.
Online wake-up activity tracking.
Eliminate paper-based wake-up systems.
Multi-channel alerts for missed wake-up calls.
Room Move Automation
Effortless Room Transitions for Guests
When a room change occurs, IPFone Hospitality automatically transfers all guest information, including phone settings and billing data, ensuring a smooth and seamless experience for both staff and guests.
Automatic transfer of guest phone and billing settings.
Ensures continuity in guest services.
Integrated with PMS for real-time updates.
Voicemail Management
Efficient Voicemail Solutions for Guest Satisfaction
Our voicemail system offers a personalized touch to guest communication. From language preferences to on-demand retrieval, ensure that voicemail management is streamlined and efficient.
Personalized voicemail greetings based on guest profiles.
Automatic voicemail box setup and teardown.
Voicemail retrieval and archival for guest convenience.
Guest Experience Design Studio
Personalized Messaging for an Enhanced Guest Experience
The Guest Experience Design Studio enables properties to deliver tailored messages and greetings to guests based on specific attributes like group codes, VIP status, or language preferences. This feature allows for enhanced personalization, creating memorable guest interactions that boost satisfaction and loyalty.
Targeted messaging based on guest profiles and preferences.
Automated delivery of personalized greetings and reminders.
Increase revenue by delivering sponsored messages to guests.
Trusted by Industry Leaders
Ready to give it a try?
Get in touch with us and discover powerful, streamlined communications for business.
