To provide your customers with fast, helpful, and reliable service, your business needs to deliver quick, friendly, and accurate experiences. Learn how in this article. In every industry, one thing is clear: customers hate waiting on hold for minutes, being transferred from one person to another, or getting answers that don’t solve their problem. Whether they’re … Read more
From UCaaS to VoIP, discover the must-know communication terms that simplify modern business communication. From landlines to cloud-powered platforms, business communication has evolved—and with it comes a flood of acronyms and technical terms that can feel overwhelming. Whether you are exploring new technologies or trying to get the most out of your current system, … Read more
Discover how IPFoneGo!—an eSIM-powered mobile extension—keeps your team connected, productive, and professional, no matter where they are. Work has changed drastically in recent years, with remote and hybrid arrangements becoming increasingly common. According to a recent Pew Research Center survey conducted in October 2024, 75% of employed adults with jobs that can be done from … Read more
Discover how Easy PBX, IPFone’s cloud VoIP system, keeps your business connected, productive, and cost-efficient with powerful features. Choosing the right business phone system is crucial for staying connected, productive, and competitive. Easy PBX, IPFone’s cloud-based VoIP solution, offers small and medium-sized businesses unlimited U.S. calling and international calling*, advanced features, and seamless access. With … Read more
Discover why communication is breaking down in your company and how to boost productivity and collaboration. We all know that communication is key to a company’s success. Yet in many organizations, it’s tangled, fragmented, or simply not working as it should. Studies summarized by Harvard Business Review show that employees switch between apps and windows thousands … Read more
Many businesses face silent threats in their communication systems. Learn how to protect yours with secure, modern, and scalable solutions. You work hard to keep your business running smoothly. But without a reliable and well-maintained communication system, unseen problems can quickly surface. Internet outages, failing phone lines, or outdated tools may not seem like immediate … Read more
