Microsoft Teams Direct Routing

Still Paying For a Separate Phone System? Microsoft Teams Direct Routing Changes That

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It’s 9:42 AM. A client is calling your sales line while half your team is in a Teams meeting. The call goes to voicemail again, and reps end up jumping between Teams, a desk phone, and their cell just to return one call. That gap between Teams and your phone system is exactly what Direct … Read more

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