IPFone Virtual Agents

Our AI-powered intelligent Virtual Agents automate the routine and repetitive conversations handled by live agents, freeing your live agents to provide value where they’re most needed.

IPFone Virtual Agents & Enhanced Interactive Voice Response

Improve the way your business interacts with customers with IPFone Virtual Agents & Enhanced Interactive Voice Response (IVR). Engage your customers with AI-powered speech recognition and provide your customer with the most relevant menu of options in real-time. IVRs can also perform a data dip from CRMs or any other software (API is required) retrieving information to accurately personalize the customer experience.

Why Choose IPFone's Virtual Agents?

Organizations of all types, from retail to healthcare, from small businesses to enterprises, and government organizations rely on Enhanced IVRs to
streamline inbound and outbound customer communications.
  • Improved  Customer Experience
  • Cost Savings
  • Greater Compliance
  • Innovation
  • Digital Transformation
  • Real-Time Customer Support

Discover powerful, streamlined communications for business.

Why IPFone?

We are a Miami based Business Cloud Communications and Internet Access provider founded in 1997, with our innovative Hosted Unified Communication platform which delivers premium telephony service and cloud communications for small to large businesses in Florida and throughout the United States.

Experience and Expertise

With 20+ years in the telecom industry we have the experience you can depend on. Our utmost priority is delivering the best service to our costumers.

Professional Support

Our business class VoIP solution is fully hosted and managed by our professionals, we offer 24/7 support, in-house field engineers and our own truck rolls for any event.

Onsite Install and Training

Our in-house team of professional project managers, field engineers and corporate trainers insure a smooth on-boarding process.

Product Suite

We offer Hosted PBX, Unified Communications (UC), Mobile Integration; SIP Trunks, Call Reporting, Call Recording, Internet Access, CRM Integration and more.

Client reviews

We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.

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