What is 10DLC? 10DLC stands for “10-Digit Long Code,” a new system that carriers in the United States have implemented for business messaging through standard phone numbers. Unlike short codes, which are shared across multiple organizations, or personal phone numbers, which aren’t designed for high-volume messaging, 10DLC offers businesses their own unique phone number. This … Read more
Artificial Intelligence (AI) has revolutionized the way we communicate, transforming both personal and business interactions in profound ways. From enhancing customer service experiences to streamlining internal collaboration, AI is now embedded in communication technologies to improve efficiency, security, and personalization. With the ever-growing demand for faster, smarter, and more reliable communication tools, AI plays a … Read more
Atlanta, GA. April 05, 2019. IPFone, a leading provider of VoIP, high-speed internet and unified communications for businesses, has announced its expansion into the Atlanta metropolitan area. This means world-class, cloud-based services and high-speed internet for local businesses with onsite installation and personalized training. “We are looking forward to building strong partnerships with local businesses … Read more
Your contact center software forms the basis of your customer service capabilities, so it’s important to choose the option that will produce the best results. You never want to end up with a solution that doesn’t work for your business, so there are several things you need to know about each option. To see what … Read more
