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Top Features of Webex Contact Center That SMB Owners Should Know About

August 2, 2024

Julian Gutierrez

Blog, Webex Contact Center

For small and medium-sized businesses (SMBs), delivering exceptional customer service can be a game-changer. A powerful tool that can help achieve this is the Webex Contact Center. This …

Read More

EasyPBX vs. Traditional Phone Systems: Why SMBs Switch to IPFone

July 12, 2024

Julian Gutierrez

Blog, EasyPBX, VoIP

In today’s fast-paced business environment, having a reliable and advanced communication system is crucial. IPFone’s EasyPBX VoIP solution stands out as a superior alternative to traditional phone systems …

Read More

IPFone SMS Campaign Manager: Transforming SMB and Automotive Communication

June 28, 2024

Julian Gutierrez

Blog, SMS Manager

In today’s fast-paced business environment, effective communication can make or break a company’s success. For small and medium-sized businesses (SMBs), particularly those in the automotive industry, staying connected …

Read More

Revolutionizing SMB Communication: Unleashing The Power of Direct Routing for Microsoft Teams

June 21, 2024

Julian Gutierrez

Blog, Microsoft Teams Direct Routing

In today’s fast-paced business environment, effective communication is the backbone of any successful organization, especially for small and medium-sized businesses (SMBs). As the workplace evolves, so do the …

Read More

[Case Study] Modernizing Network Infrastructure: How IPFone’s SD-WAN Solution Empowered Miller Legg

May 24, 2024

Julian Gutierrez

Blog, Case Study, SD-WAN

Miller Legg, a Florida-based consulting firm, recently partnered with IPFone to upgrade their network infrastructure with an SD-WAN solution powered by Cisco Meraki. The decision to implement this …

Read More

[Case Study] IPFone Call Analytics Drives Operational Efficiency at Carroll Fulmer Logistics

May 17, 2024

Julian Gutierrez

Blog, Call Analytics, Case Study

Carroll Fulmer Logistic Corp., a leading trucking and logistics provider, recently transformed their communications by adopting IPFone’s unified cloud platform. A key component driving measurable operational improvements has …

Read More

[Case Study] IPFone with Webex: Empowering Zumba’s Global Expansion through UCaaS

May 10, 2024

Julian Gutierrez

Blog, Case Study

Zumba, the wildly popular dance fitness program, has expanded rapidly since its humble beginnings in 2001. Created by Colombian dancer and choreographer Beto Pérez, Zumba had spread to …

Read More

The Impact of High-Speed Internet on SMB Productivity

May 3, 2024

Julian Gutierrez

Blog, Fiber Internet for Business, SD-WAN

In an increasingly connected world, small and medium-sized businesses (SMBs) face the challenge of keeping pace with the rapid evolution of technology. Reliable and fast internet connectivity has …

Read More

IPFone with Webex: Revolutionizing SMB Collaboration with AI

April 26, 2024

Julian Gutierrez

AI, Blog, Webex Collaboration

IPFone, in partnership with Webex, is revolutionizing the way small and medium-sized businesses (SMBs) manage remote and office-based work with its latest suite of AI-driven tools. As teams …

Read More

Enhancing SMBs Contact Centers: The Role of AI-Powered Call Evaluation

April 12, 2024

Julian Gutierrez

AI, AI Call Recording, Blog

For small and medium-sized businesses (SMBs) looking to elevate their customer service, AI-powered call evaluation offers a promising pathway to transforming their contact centers. Integrating advanced artificial intelligence …

Read More
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