How to Choose The Right UcaaS Platform for Your Business

In order to stay competitive in today’s market, businesses need to be able to communicate effectively and efficiently. That’s where a UcaaS platform comes in. UcaaS, or Unified Communications as a Service, is a cloud-based solution that offers a variety of features and benefits for businesses. Let’s take a closer look at some of the … Read more

SIP Trunking: The Future of Business Communications

SIP trunking is a Voice over IP (VoIP) technology that uses the internet to route phone calls. SIP trunking can provide your business with many benefits, including cost savings, scalability, and increased flexibility. In this blog post, we’ll discuss what SIP trunking is and some of the advantages it can offer your business. What is … Read more

SD-WAN: The Next Wave of Networking Security for Small Businesses

Having a secure network is more critical than ever in a world where nearly everything is done online. That’s where SD-WAN comes in. SD-WAN is a software-defined networking solution that uses multiple connection types to create a secure, reliable network. What is SD-WAN? SD-WAN stands for software-defined networking in a wide area network. A wide … Read more

Why Webex Contact Center is The Right Contact Center for Your Business

As a business owner, you know that customer service is key to keeping your customers happy and ensuring that they keep coming back to your business repeatedly. But what’s the best way to provide excellent customer service? One option is to use a contact center, and we believe that Webex Contact Center is the right … Read more

What is Call Analytics and How it Can Help Your Business

The more data you have, the better informed you are to make decisions that will help your business grow. That’s why Call Analytics is so important. What is Call Analytics?  Call analytics is the process of recording, measuring, and analyzing phone calls to understand customer behavior better. This data can be precious in helping you … Read more

Migrating Your Business to The Cloud: Three Important Considerations

For many businesses, moving to the cloud is becoming increasingly attractive. The cloud offers several advantages in terms of scalability, flexibility, and cost savings. However, before deciding to migrate your business to the cloud, there are a few important considerations you need to take into account. In this blog post, we’ll take a look at … Read more

Streamline Your Business Communications with Webex Messaging.

In today’s business world, efficiency is key. That’s why more and more companies are looking for ways to streamline their internal communications. One way to do this is with Cisco Webex Messaging, a secure messaging platform that can be used for both one-on-one and group chat conversations. Let’s take a closer look at how IPFone … Read more

8 Reasons Why Mitel Customers are Switching Over to IPFone Cloud PBX

At IPFone, we have developed a seamless migration process for current Mitel customers switching over to IPFone’s feature-rich PBX calling system.  Not only will your company get a better cloud-based, future-proof communications solution, but it will also enjoy these eight key benefits: A Seamless Transition With over 25 years of industry experience, we understand the … Read more

Is Your Network Ready for VoIP?

Voice over IP (VoIP) has quickly become the industry standard when rolling out telecommunications solutions to businesses. With zero capital expense and significant monthly cost savings compared to the installation of legacy analog PBX, it’s an effortless choice for most companies.  But is your network ready for VoIP? Here’s a quick list of items to … Read more

IPFone Receives Bicom’s Best gloCOM Partner Award

IPFone is proud to announce it has been awarded Bicom Systems’ Best gloCOM Partner Award. This award underscores IPFone’s decade-long partnership and its role in helping Bicom Systems reach its 100k gloCOM subscriptions this year. We would like to thank the great team at Bicom Systems for this long-standing partnership and congratulate them on this … Read more