 I used to spend hours a day juggling tools until I found a smarter way to connect and get work done. Discover all the details in the article. A ping on Slack, a call on Teams, or sometimes on WhatsApp, and a file buried somewhere in Google Drive. Sound familiar? We’ve all been there… … Read more
Discover how they work, key use cases, and how businesses can use them to boost efficiency and customer experience.  AI Voice Agents and AI Agents are transforming the way businesses interact with customers. With so much curiosity around these intelligent systems, we’ve compiled the most frequently asked questions to explain how they work, what they … Read more
Our world of communications technology is competitive. To stand out as a provider means to deliver more than just robust products. To stand out requires a commitment to guiding principles that shape who we are, how we serve our customers, and how we interact with our partners. At IPFone, we believe that our strength lies … Read more
To provide your customers with fast, helpful, and reliable service, your business needs to deliver quick, friendly, and accurate experiences. Learn how in this article. In every industry, one thing is clear: customers hate waiting on hold for minutes, being transferred from one person to another, or getting answers that don’t solve their problem. Whether they’re … Read more
From UCaaS to VoIP, discover the must-know communication terms that simplify modern business communication. From landlines to cloud-powered platforms, business communication has evolved—and with it comes a flood of acronyms and technical terms that can feel overwhelming. Whether you are exploring new technologies or trying to get the most out of your current system, … Read more
The event concluded four days of innovation, insights and networking in San Diego, and online, bringing together industry leaders, AI experts, and business professionals shaping the future of customer and employee experiences.  WebexOne 2025 wrapped up an exciting four-day experience that brought together business leaders, IT professionals, and AI innovators from around the world. From … Read more
Discover why communication is breaking down in your company and how to boost productivity and collaboration. We all know that communication is key to a company’s success. Yet in many organizations, it’s tangled, fragmented, or simply not working as it should. Studies summarized by Harvard Business Review show that employees switch between apps and windows thousands … Read more
Many businesses face silent threats in their communication systems. Learn how to protect yours with secure, modern, and scalable solutions. You work hard to keep your business running smoothly. But without a reliable and well-maintained communication system, unseen problems can quickly surface. Internet outages, failing phone lines, or outdated tools may not seem like immediate … Read more
Copper lines are phasing out – making legacy infrastructure more expensive and harder to maintain. Discover how your business can implement a reliable POTS replacement to avoid outages, fines, and rising bills. Your elevator stalls, the fire alarm fails inspection, the security gate won’t open – and the bill is ten times higher than last month. … Read more
Businesses today are more interconnected than ever. While this offers incredible opportunities for collaboration and growth, it also opens the door to new and sophisticated security threats. Protecting your business from these emerging threats requires a proactive approach and the implementation of robust security measures. The Growing Landscape of Telecommunication Security Threats As technology advances, … Read more
