Discover why communication is breaking down in your company and how to boost productivity and collaboration. We all know that communication is key to a company’s success. Yet in many organizations, it’s tangled, fragmented, or simply not working as it should. Studies summarized by Harvard Business Review show that employees switch between apps and windows thousands … Read more
Many businesses face silent threats in their communication systems. Learn how to protect yours with secure, modern, and scalable solutions. You work hard to keep your business running smoothly. But without a reliable and well-maintained communication system, unseen problems can quickly surface. Internet outages, failing phone lines, or outdated tools may not seem like immediate … Read more
Copper lines are phasing out – making legacy infrastructure more expensive and harder to maintain. Discover how your business can implement a reliable POTS replacement to avoid outages, fines, and rising bills. Your elevator stalls, the fire alarm fails inspection, the security gate won’t open – and the bill is ten times higher than last month. … Read more
Businesses today are more interconnected than ever. While this offers incredible opportunities for collaboration and growth, it also opens the door to new and sophisticated security threats. Protecting your business from these emerging threats requires a proactive approach and the implementation of robust security measures. The Growing Landscape of Telecommunication Security Threats As technology advances, … Read more
What is 10DLC? 10DLC stands for “10-Digit Long Code,” a new system that carriers in the United States have implemented for business messaging through standard phone numbers. Unlike short codes, which are shared across multiple organizations, or personal phone numbers, which aren’t designed for high-volume messaging, 10DLC offers businesses their own unique phone number. This … Read more
Picture your business thriving, with every call connected seamlessly and every online transaction processed without delay. Your team relies on uninterrupted access to cloud systems, your customers expect seamless online experiences, and you need to stay productive even during network outages. Traditional internet services, with their data caps, limited coverage, and vulnerability to outages, often … Read more
Webex is more than just a video conferencing tool—it’s a versatile platform designed to help you and your team work smarter, not harder. With a range of features tailored for seamless communication and collaboration, Webex truly makes hybrid work, work. Whether you’re new to the platform or looking to optimize your experience, here are 10 … Read more
The future of business communications has arrived, and it’s taking shape in ways we could only imagine just a few years ago. At WebexOne 2024, we had the unique opportunity to experience advancements in Cisco’s AI Assistant as well as the revolutionary combination of Webex with Apple Vision Pro. These developments and many more will … Read more
Managing a network across multiple business locations can be a challenge, especially when each site has unique connectivity needs. Cisco Meraki SD-WAN offers a solution designed to simplify these complexities, providing centralized management that significantly reduces the need for on-site IT staff. This is particularly beneficial for industries like retail chains, healthcare networks, and distributed … Read more
Small business owners juggle many responsibilities, from managing operations and staff to ensuring customer satisfaction. This leaves little time for promptly responding to every customer message, which can hurt engagement and potential sales. Automated SMS responses provide an efficient solution by keeping communication active around the clock, even when you can’t. Imagine running a small … Read more
