AI Call Recording Archives

Boost Your Bottom Line: How Business Owners Can Slash Customer Churn with IPFone AI Call Analytics

September 27, 2024September 27, 2024 by Team IPFone

As a business owner, you know the value of every customer. Losing even a handful can significantly impact your bottom line. Did you know that acquiring a new customer can cost five times more than retaining an existing one? Or that increasing customer retention by just 5% can boost profits by 25% to 95%? These … Read more

Enhancing SMBs Contact Centers: The Role of AI-Powered Call Evaluation

April 12, 2024 by Team IPFone

For small and medium-sized businesses (SMBs) looking to elevate their customer service, AI-powered call evaluation offers a promising pathway to transforming their contact centers. Integrating advanced artificial intelligence into daily operations not only optimizes efficiency but also enriches customer interactions and satisfaction. Here’s a closer look at how AI-driven technologies like IPFone’s AI-Powered Conversation Intelligence … Read more

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