What is Call Analytics and How it Can Help Your Business

The more data you have, the better informed you are to make decisions that will help your business grow. That’s why Call Analytics is so important. What is Call Analytics?  Call analytics is the process of recording, measuring, and analyzing phone calls to understand customer behavior better. This data can be precious in helping you … Read more

Why Small Businesses Need Fiber Internet

In today’s business world, having a fast and reliable internet connection is more important than ever. A slow internet connection can lead to lost productivity, frustrated employees, and unhappy customers. For small businesses, this can be a death sentence. That’s why more and more small businesses are switching to fiber internet. What is Fiber Internet? … Read more

Migrating Your Business to The Cloud: Three Important Considerations

For many businesses, moving to the cloud is becoming increasingly attractive. The cloud offers several advantages in terms of scalability, flexibility, and cost savings. However, before deciding to migrate your business to the cloud, there are a few important considerations you need to take into account. In this blog post, we’ll take a look at … Read more

Moving Office Checklist: Communications Tools Worth Considering.

For most businesses, moving offices is a massive undertaking. Not only do you have to worry about physically moving all of your equipment and furniture, but you also have to ensure that your communications infrastructure is properly set up in your new space. This can be a daunting task, but we’re here to help. In … Read more

Streamline Your Business Communications with Webex Messaging.

In today’s business world, efficiency is key. That’s why more and more companies are looking for ways to streamline their internal communications. One way to do this is with Cisco Webex Messaging, a secure messaging platform that can be used for both one-on-one and group chat conversations. Let’s take a closer look at how IPFone … Read more

8 Reasons Why Mitel Customers are Switching Over to IPFone Cloud PBX

At IPFone, we have developed a seamless migration process for current Mitel customers switching over to IPFone’s feature-rich PBX calling system.  Not only will your company get a better cloud-based, future-proof communications solution, but it will also enjoy these eight key benefits: A Seamless Transition With over 25 years of industry experience, we understand the … Read more

Is Your Network Ready for VoIP?

Voice over IP (VoIP) has quickly become the industry standard when rolling out telecommunications solutions to businesses. With zero capital expense and significant monthly cost savings compared to the installation of legacy analog PBX, it’s an effortless choice for most companies.  But is your network ready for VoIP? Here’s a quick list of items to … Read more

IPFone with Webex Receives TMC’s 2022 Unified Communications Product of The Year Award

IPFone is proud to announce that TMC, a global, integrated media company helping clients build communities in print, in person, and online, has named IPFone with Webex, the recipient of TMC’s Unified Communications Product of The Year Award. “IPFone with Webex has been a game-changer for many businesses looking to offer a secure and reliable … Read more

IPFone Receives Bicom’s Best gloCOM Partner Award

IPFone is proud to announce it has been awarded Bicom Systems’ Best gloCOM Partner Award. This award underscores IPFone’s decade-long partnership and its role in helping Bicom Systems reach its 100k gloCOM subscriptions this year. We would like to thank the great team at Bicom Systems for this long-standing partnership and congratulate them on this … Read more

IPFone Acquires Phone System Provider Kapp Communications

IPFone, a leading provider of Cisco Webex, Cloud PBX, Internet Access, SD-WAN, and Security services for business, announces its acquisition of Kapp Communications Inc. headquarters out of Pittsburgh, PA. Kapp Communications provides cloud-based PBX phone systems for small, medium, and large enterprises in Pittsburgh, PA. “We are excited to finalize the acquisition of Kapp Communications, … Read more