Team IPFone 
We’re happy to announce our new Webex bot IPFoneSMS! Now you can send and receive text messages directly within Webex. This feature is for IPFone with Webex users only. Instructions Once you have clicked and added the IPFoneSMS bot, follow these simple steps below. Search within the Webex client for “ipfoneSMS” or send a direct … Read more
Today’s businesses must be prepared to handle any potential crisis. One way to do this is by utilizing cloud communications. Cloud communications provide a reliable, secure, and cost-effective way for businesses to stay connected during disasters or other unexpected events. Let’s take a look at the benefits of cloud communications for business continuity and disaster … Read more
In order to stay competitive in today’s market, businesses need to be able to communicate effectively and efficiently. That’s where a UcaaS platform comes in. UcaaS, or Unified Communications as a Service, is a cloud-based solution that offers a variety of features and benefits for businesses. Let’s take a closer look at some of the … Read more
SIP trunking is a Voice over IP (VoIP) technology that uses the internet to route phone calls. SIP trunking can provide your business with many benefits, including cost savings, scalability, and increased flexibility. In this blog post, we’ll discuss what SIP trunking is and some of the advantages it can offer your business. What is … Read more
Having a secure network is more critical than ever in a world where nearly everything is done online. That’s where SD-WAN comes in. SD-WAN is a software-defined networking solution that uses multiple connection types to create a secure, reliable network. What is SD-WAN? SD-WAN stands for software-defined networking in a wide area network. A wide … Read more
As a business owner, you know that customer service is key to keeping your customers happy and ensuring that they keep coming back to your business repeatedly. But what’s the best way to provide excellent customer service? One option is to use a contact center, and we believe that Webex Contact Center is the right … Read more
The more data you have, the better informed you are to make decisions that will help your business grow. That’s why Call Analytics is so important. What is Call Analytics? Call analytics is the process of recording, measuring, and analyzing phone calls to understand customer behavior better. This data can be precious in helping you … Read more
In today’s business world, having a fast and reliable internet connection is more important than ever. A slow internet connection can lead to lost productivity, frustrated employees, and unhappy customers. For small businesses, this can be a death sentence. That’s why more and more small businesses are switching to fiber internet. What is Fiber Internet? … Read more
For many businesses, moving to the cloud is becoming increasingly attractive. The cloud offers several advantages in terms of scalability, flexibility, and cost savings. However, before deciding to migrate your business to the cloud, there are a few important considerations you need to take into account. In this blog post, we’ll take a look at … Read more
For most businesses, moving offices is a massive undertaking. Not only do you have to worry about physically moving all of your equipment and furniture, but you also have to ensure that your communications infrastructure is properly set up in your new space. This can be a daunting task, but we’re here to help. In … Read more
