What is the Value of a Lost Call to Your Business?
Small and medium-sized businesses (SMBs) often operate on razor-thin margins, where every sale counts and customer interactions can make or break their success. For an SMB, missing a …
Transforming SMB Contact Centers with AI-Powered Speech Analytics
Small and medium-sized business owners face unique challenges in managing customer interactions. Limited resources, tight budgets, and the need to compete with larger enterprises often leave SMBs struggling …
How IPFone POTSBOX Enhances Business Continuity for SMBs
In the fast-paced world of small to medium-sized businesses (SMBs), ensuring uninterrupted communication is crucial for maintaining operations and customer satisfaction. IPFone’s POTSBOX offers a robust solution for …
Top Features of Webex Contact Center That SMB Owners Should Know About
For small and medium-sized businesses (SMBs), delivering exceptional customer service can be a game-changer. A powerful tool that can help achieve this is the Webex Contact Center. This …
EasyPBX vs. Traditional Phone Systems: Why SMBs Switch to IPFone
In today’s fast-paced business environment, having a reliable and advanced communication system is crucial. IPFone’s EasyPBX VoIP solution stands out as a superior alternative to traditional phone systems …
IPFone SMS Campaign Manager: Transforming SMB and Automotive Communication
In today’s fast-paced business environment, effective communication can make or break a company’s success. For small and medium-sized businesses (SMBs), particularly those in the automotive industry, staying connected …
Revolutionizing SMB Communication: Unleashing The Power of Direct Routing for Microsoft Teams
In today’s fast-paced business environment, effective communication is the backbone of any successful organization, especially for small and medium-sized businesses (SMBs). As the workplace evolves, so do the …
[Case Study] Modernizing Network Infrastructure: How IPFone’s SD-WAN Solution Empowered Miller Legg
Miller Legg, a Florida-based consulting firm, recently partnered with IPFone to upgrade their network infrastructure with an SD-WAN solution powered by Cisco Meraki. The decision to implement this …
[Case Study] IPFone Call Analytics Drives Operational Efficiency at Carroll Fulmer Logistics
Carroll Fulmer Logistic Corp., a leading trucking and logistics provider, recently transformed their communications by adopting IPFone’s unified cloud platform. A key component driving measurable operational improvements has …
[Case Study] IPFone with Webex: Empowering Zumba’s Global Expansion through UCaaS
Zumba, the wildly popular dance fitness program, has expanded rapidly since its humble beginnings in 2001. Created by Colombian dancer and choreographer Beto Pérez, Zumba had spread to …
