On Earth Day, as the days grow longer and neighborhood flowers bloom, we find ourselves reflecting on our connection to the natural world. At IPFone, sustainability means more than planting trees. While our pledge to plant 10 trees for every new customer has already resulted in over 9,000 trees in our first year—through our partnership with One Tree Planted—that’s just one part of a broader commitment to environmental responsibility.
We believe businesses—integral parts of their ecosystems—have a fundamental responsibility to positively impact the communities and environments they serve. As a leading provider of business communication solutions, we are uniquely positioned to help our customers integrate sustainability into key inter-departmental business communications, reduce emissions, and champion environmentally responsible practices.
Powering Our Future with Renewable Energy
At IPFone, we recognize that energy consumption is one of the most significant environmental factors. That’s why we are actively exploring renewable energy solutions for our primary facilities and data centers—to reduce reliance on fossil fuels and move toward cleaner, greener operations.
Yet, like many businesses, we face natural limitations. In sustainability, emissions are categorized into three scopes:
- Scope 1: Direct emissions from our operations
- Scope 2: Emissions from purchased energy
- Scope 3: Indirect emissions across our value chain—such as those from suppliers and digital platforms
We remain committed to addressing Scope 1 and 2 emissions through internal improvements and renewable adoption. Scope 3 presents a more complex challenge, requiring collaboration and shared responsibility across our broader network of vendors and partners.
One example is our AI Voice Agents, which use cloud-based AI models to help businesses automate customer service. AI is an energy-intensive tool, so we’re taking action by optimizing API efficiency, reducing unnecessary compute usage, and aligning with providers like OpenAI, who are investing in renewable infrastructure and sustainability goals.
Embracing the Circular Economy Model
At IPFone, we are committed to a circular economy, which replaces the traditional “take-make-dispose” model with one that reuses, recycles, and repurposes resources for long-term value.
Here’s how IPFone contributes:
Responsible Recycling: We ensure that outdated telecom hardware is properly recycled, reducing e-waste.
Sustainable Partnerships: We seek suppliers and partners such as Yealink who share our commitment to environmentally sound practices.
Education: We’re committed to helping our customers, partners, and employees make more sustainable choices by providing guidance on reducing waste, saving energy, and optimizing resources across their communication systems.
Certified Sustainability Leadership
IPFone is proud to hold the Cisco Environmental Sustainability Specialization (ESS) certification, demonstrating our commitment to achieving rigorous environmental standards and implementing responsible business practices. Our alignment with Cisco underscores our ongoing mission to deliver not only cutting-edge technology but also solutions that positively impact our planet.
Choosing Sustainability, Together
Whether you’re a certified B Corp or working to reduce your company’s Scope 3 emissions, choosing IPFone means more than selecting a telecom provider. You’re partnering with a team known for reliability, integrity, and service—one that understands how important sustainability is to today’s businesses and communities, and is committed to helping you communicate with impact, purpose, and care.
From our tree-planting initiatives and recycling programs to our green energy exploration and AI optimization, our efforts reflect a larger truth: better communication leads to better outcomes—for people, businesses, and the planet.
Explore more at ipfone.com/sustainability and join us in making meaningful change, one connection at a time.
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Nico Chmielewski
IPFone Head of Sustainability
